Brand · Content · Organic Social · Integrated Campaigns

I build the brand systems behind the results — not just the output.

Eight years leading brand, content, and campaign strategy for consumer health companies. I bring the same systems that drove an 18% year-over-year lift in brand awareness to your team — messaging, campaigns, content, and the operating rhythm that makes it all repeatable.

18%
Lift in brand awareness
1.9M+
Reach on social in H1
Portrait of Carly Miles
About

The short version

I spent eight years inside consumer health brand teams — most recently as Director of Brand Marketing at Alma, before that at Healthline Media — building the messaging, campaigns, content, and social systems that turn a good brand into a consistent one.

I've owned brand narrative across a dual-sided marketplace, built a 49-creator UGC program from zero, and led integrated campaigns from audience insight through measurement. Along the way I delivered an 18% year-over-year lift in brand awareness and grew a content engine that drove over $1M in pipeline.

Now I bring that same thinking to smaller, growing companies as an independent consultant — the systems behind the results, not just another one-off campaign.

8
Years in brand marketing
49
Creators in a UGC roster I built from zero
$1M+
Brand budget managed annually
3x
YoY lift in consumer campaign performance
Services

How I can help

Four ways to work together — pick one, or bring me in for the whole system.

Brand strategy & messaging

Narrative, positioning, and voice systems that hold up across every product shift and every channel.

Positioning

Integrated campaigns

Full-funnel campaign strategy end to end — audience insight, creative direction, channel mix, and measurement.

Campaigns

Content & social systems

Content strategy, blog and thought-leadership programs, and creator/UGC systems built to scale without burning out your team.

Content

Team & budget systems

The operating rhythm — budget, team structure, agency management — that makes strong results repeatable, not a one-time win.

Operations
Case studies

Campaigns that moved the needle

A few of the integrated campaigns I've led end to end, from insight through measurement.

Providers + consumers

A Year From Today

"Imagine yourself a year from today. What's different?"

A New Year cultural moment built as a full-funnel campaign — modular assets plus a hero commercial. It became the basis for the homepage and all new site photography.

CTVPaid socialUGC
150%
Of consumer awareness target (~3x industry benchmark)
2-yr high
In monthly consumer growth
Consumers, pre-therapy

Therapy, Actually

"Alma removes the obstacles getting in the way of your goals."

A deliberate lower-funnel pivot that added conversion guardrails to an awareness play, anchored on Mental Health Awareness Month.

CTVOrganic socialThought leaders
6%
Lift in conversion rate (vs. 2% goal)
5.4%
Lift in direct traffic (vs. 2% goal)
Consumers evaluating therapy

Finding Fit

"Alma helps you find the right fit."

A low-budget thought-leadership play anchored on a proprietary survey of 6,962 clients — built to earn credibility rather than buy awareness.

Earned mediaThought leadership
#1
"Best fit" perception vs. every competitor tracked
WSJ
Interest, plus pickup in smaller consumer outlets
Consumers, men-skewed

Better With People

"Why human therapy still matters as AI enters the category."

A multi-channel consumer awareness play built around the cultural relevance of human therapy in an AI-first world.

CTVPodcastDisplay
2.2%
Avg. monthly lift vs. 1% short-term goal
9%
YoY awareness lift among key consumer groups
Featured interest from The Wall Street Journal
Webby Awards nominee — Web Services & Apps
1,600+ therapists surveyed for proprietary research

Organic social

192%
Of engagement target (92K)
94%
Increase in conversion rate

Content

93%
Increase in blog conversion rate
$1M+
Pipeline driven by content

Brand

3x
Lift in consumer campaign performance
400%
Increase in creative output
Contact

Let's talk

Tell me a bit about your brand and what you need — I read every message and get back to you within a couple of days.

Prefer to reach out directly?

The form above lands straight in my inbox, or you can find me here.